Effective: January 10, 2020
All sales are final on jewelry, hair extension and hair care products except for irons and some hair accessories.
In order to receive a refund for other products, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
If the listed conditions are not met, Pretty Tress, LLC reserves the right to refuse a refund.
ALL REFUND REQUEST MUST BE MADE WITHIN 5 DAYS AFTER DELIVERY!
Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting email@example.com.